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The Strange Tale of a T-shirt That Went on a Brazilian Holiday and Returned 6 Months Later

One thing that has surprised us the most since we started Anglotees is how popular our shirts are outside the USA. In fact, when we launched we intended to only ship within the USA due to the huge hassles and expense of shipping internationally. But we were hammered in our first few weeks about availability in this country or that country, so we made the wise choice to ship everywhere (now 20% of our sales are outside the USA).

Anyway, the reason I’m bringing this up is that shipping internationally is a much different beast than shipping domestically. It costs more. It requires more paperwork and it takes much longer.

In the case of one package, it takes almost 6 months.

Back in March, a customer in Brazil bought a t-shirt (incidentally, we ship A LOT of orders to Brazil, lots of Anglophiles there!). We dutifully fulfilled the order a few weeks later and didn’t think about it again. This was before we were using ShipStation for international fulfillment so this was when we had to fill out customs forms by hand and had no way to track orders. I got an email two months later from the poor customer – their shirt still hadn’t arrived.

I looked into the matter as best I could and came to the simple conclusion that the package had been lost somewhere between Valparaiso, Indiana and Rio De Janiero, Brazil. I gave the customer a refund/store credit and moved on, never giving is another thought.

Then on Monday, a package arrived in the post. A well packed package from Anglotees that had never been opened. It had been battered by its journey and was covered in labels written in Portuguese (a language I do not speak). On the one hand, I was pleased to see the shirt arrive back in the same condition we sent it – brand new.

On the other hand, I was dismayed that the package was returned at all. Why was it returned? Why was it never delivered to its destination.

Thanks to the help of Google, I was able to get the labels translated and it appears the mystery has been solved. The package eventually arrived in Brazil, but their Import Customs agency decided that tax was due on it. The tax was never paid and thus the package was sent back to its point of origin. A fascinating process that apparently takes 6 months to happen.

I wondered why the duty wasn’t paid. This has been a problem with a few countries we’ve shipped to – we’ve gotten emails from customers with sticker shock that their postal services were trying to extort them. We have no way of knowing how much import duty would be charged in which country. But I was able to look up Brazil and discovered that the customer would have been expected to pay over $30 US dollars in import duty – more than they had paid to buy and ship the t-shirt!

This is obviously absurd but there is nothing we can do about it other than warn customers that your country may charge you import duty if you buy a shirt from us. This is an area where our knowledge is woefully inadequate but a good rule of thumb is that you’ll probably be on the hook for VAT/Sales Tax/etc when you receive your package. If your country has a Free Trade Agreement with the United States, then usually you wouldn’t have to pay duties. But it depends. It’s really complicated and frustrating.

If your package is returned to us due to unpaid import duty, we will simply refund your order – MINUS the shipping cost. We can always resell the shirt but international shipping is expensive and we can’t recoup that.

All that said – this is rarely a problem – I’m only writing about it because I found it interesting. 99% of our international orders arrive at their destination promptly and we can track them every step of the way (and so can the customer as we provide you the tracking number). But there are some unusual cases where the various postal services return to the 19th century and something unusual happens.

I just hope that the t-shirt enjoyed its six month holiday in Brazil!

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From the Archive: London Lingo – A London Word Slang Dictionary – Words Unique to London

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In honor of this week’s London themed themed T-shirt: Londoner at Heart – we’ve pulled this article from the archive featuring many words that are unique to London.

One thing you’ll notice when you travel to London are all the strange words they use to describe things. Sometimes they make sense, sometimes they don’t.

Rather than pull together a list of British Slang words (which we’ve done already on Anglotopia) we thought it would be fun to put together a list of words you’ll usually only hear in London.

Now, there will be some words used elsewhere but I tried to capture words that when I hear them – I think of London.

So, here’s your guide to some useful London Lingo or as I like to just say: London Words.

  • Tube = London Underground Network
  • The Knowledge = The cumulative knowledge of London’s black cab drivers that they have to learn to be licensed. They have to learn every street in London.
  • Boris Bus = Boris Johnson’s key platform of replacing the old London Routemaster bus.
  • Red Ken = The name of London’s former Mayor Ken Livingston who leaned VERY far to the left.
  • The Standard = What some call the Evening Standard – the evening paper dedicated to London.
  • The City = The City of London – the square mile bit of central London that goes back 2 thousand years.
  • Square Mile = The City of London also
  • Congestion Charge = Tax on all cars entering the central London congestion charge zone.
  • Silicon Roundabout = Area around Old Street that’s a hub for new media and tech companies.
  • Council Estate = Public housing
  • The Blitz = Period in 1940 when London was bombed by the Nazis
  • M25 = The Orbital Highway that encircles London
  • Westway = Elevated Highway in West London
  • Mind the Gap = Watch your step when stepping from a train to a platform.
  • The Palace = When someone says the Palace they’re almost always referring to Buckingham Palace, the Queen’s official residence in London.
  • Buck House = Buckingham Palace
  • The Tower = Tower of London
  • A-Z = A popular London map guide that’s indispensable to locals and long term visitors (extra note – Londoners will say ‘A to Zed’).
  • GMT = Greenwich Mean Time
  • Cockney = Someone born within earshot of the bells of St Mary-le-Bow
  • Offy = Convenience Store that sells alcohol
  • Off License = Convenience Store that sells alcohol
  • Take Away = Cheap to go food.
  • Crossrail = New cross London underground railway line currently under construction.
  • Bobby = London Policeman
  • Clip Joint = A club that claims to be a strip club but usually comes with £100 bottles of water. Avoid.
  • Zebra Crossing = Pedestrian crossing.
  • Home Counties = Generic name for the counties around London which are: Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Dorset, Essex, Hampshire, Hertfordshire, Kent, Middlesex, Oxfordshire, Surrey and Sussex.
  • Nappy Valley = Areas of London with high birthrates like Battersea.

Did we forget something? What word makes you think of London? What’s your favorite one? Let us know in the comments!

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There’s still two days left to get our exclusive London T-Shirt – Londoner at Heart. Available in Men’s, Women’s, Long Sleeve, V-neck, Hoodie and Tote bag starting at $16.99. Click here to order now.

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From the Archive: Don’t Be a Pillock in the Pub – Do’s and Don’t’s of British Pub Etiquette

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Editor’s note: In honor of this week’s exclusive pub themed shirt, we’ve taken this article out of our archive over on Anglotopia to explain to British pub etiquette.

The final post in our Britannia in Brief series is a fantastic article from co-author William Mullins about how to behave in a British pub. I’m glad he decided to write about this as I’ve experienced the confusion of being a pub for the first time. Be sure to check out the rest of the posts for Britannia in Brief Week.

It should be straightforward – I mean, you’ve got bars here in the US – but I’ve always been struck by the trepidation that fills visitors to Britain the first time they have to step up to the bar at the pub and navigate the strange ritual of British pub etiquette. Quite understandably, no one wants to make a public fool of themselves in that inner sanctum of British culture, the public house.

In our book Britannia in Brief my wife Leslie, who blogged here on Anglotopia on Tuesday, and I explain the different kinds of pubs you’ll encounter, what they’ll serve in different parts of the country and how to navigate the culture. Following are a few tips which will help maximize your own pub-roving travels!

Do’s

  • Go to the bar to order drinks. Only very smart establishments, (i.e. not pubs,) will have table service.
  • Order beer by the pint (men) or half-pint (women); never by the bottle.
  • Pay for your drinks when you’re served, and expect to pay in cash.
  • Offer to buy drinks for all your party rather than just slipping off to bar on the quiet. The British tend to drink in rounds – etiquette of rounds can get complicated,) so if your offer is taken up, don’t be alarmed – you’re off the hook until everyone’s had a turn. (Though if you want a glass of water or a packet of crisps, or some such, as well as a drink go get that yourself.

Don’ts

  • Tipping will cause confusion. If you must, offer to buy the bartender drink which they may chalk up for later, but most Brits would only go to this extreme if the publican had just single-handedly rescued him and his family from a burning car.
  • Don’t be afraid to bring a child to the pub during the day, especially in the country. Unlike America, this won’t have social services coming to take your child away!
  • The pub is not the place to order frou-frou drinks. No self-respecting publican will serve Long Island Ice Tea, Buttery Nipple shots or Espresso Martinis. This isn’t to say there aren’t pubs that will serve these, it’s just that they’re not the sort of pubs any self-respecting tippler should frequent.
  • Don’t ask for or expect the bar staff to pour you a particuarly large measure of liquor. Though prices vary between pubs, measures do not and are strictly regulated by law. For spirits the standard serving is 25ml, the EU having done away with the wonderful old measures: 1/6th of a gill in England and 1/4th of a gill in Scotland.
  • Be a little more reticent about drumming up conversation than you would be at home. It’s not that people don’t want to talk to you, it’s just that they’re a little taken aback when someone they’d never laid eyes five minutes before suddenly sticks out their hand and introduces themselves as Tim from Topeka. To the Brits this sort of bumptiousness is annoying and plays to all their stereotypes of the loud American. Break the stereotype, be yourself, be patient, don’t try to hard, go with the flow and you’ll find yourself welcomed and appreciated by the natives!

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There’s still a few days left to get our exclusive pub themed design: Britannia Pub.

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New LOWER Shipping Rates to Canada, United Kingdom, Australia, Germany and France

One thing we didn’t expect when we launched Anglotees was how popular our shirts would be all over the world. We’ve now shipped orders to over 25 different countries – we just shipped our first order to Japan a few weeks ago.

The problem with shipping internationally is that the rates are really high – even for a light t-shirt. Our blanket international rate is $14 to any country. Many people like our designs enough to pay the extra cost. Thanks to our new shipping system and our refined shipping processes, we can now offer LOWER international shipping rates to the following countries only:

  • Canada – $9 Flat Rate Shipping (save $5) – Each additional shirt is $2 extra
  • Australia – $12 Flat Rate Shipping (save $2) – Each additional shirt is $2 extra
  • United Kingdom – $12 Flat Rate Shipping (save $2) – Each additional shirt is $2 extra
  • Germany – $12 Flat Rate Shipping (save $2) – Each additional shirt is $2 extra
  • France – $12 Flat Rate Shipping (save $2) – Each additional shirt is $2 extra

Everyone else is still going to have to pay $14. These countries represent the bulk of our international sales and we think we can sell more with a more competitive shipping rate. There’s a flat rate charge for 1 shirt and then an additional charge of $2 per shirt after that. The increased weight of additional shirts increases the shipping cost.

In the long term we’re working on European fulfillment and distribution – but that’s 12-18 months away.

As always, our domestic rate in the USA will remain $4 to ship anywhere in the USA (and it doesn’t matter how many shirts you buy – it’s a flat $4).

 

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Housekeeping: We Now Charge Sales Tax on Indiana Orders

Just a minor housekeeping update. We now have to charge sales tax for orders shipped to Indiana.

We’re based in Indiana and under Indiana law, we have to collect 7% sales tax on all orders shipped to Indiana.

We have not done it up to now for various reasons (had red tape hurdles to clear), but from today we must comply.

This will only effect a few of our regular customers (go Hoosiers!).

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How to Make the Perfect Cup of British Tea – Guide to the Perfect Cuppa

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In honor of our current reprint t-shirt called The World of Tea  here’s an article from the Anglotopia archive on how to make the perfect cuppa.

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I was raised in a tea drinking house. While most Americans started their day off with a hot cup of coffee, hot tea was the drink of choice in my house. In fact Christmas morning did not officially “start”  unless my mother had a cup of tea in hand. Presents were to be left alone until that mug of steamy goodness had reached my mother’s hands. I cannot tell you how many cups I have made in my lifetime. more than I can count. My mother always took her tea the British way, with a bit of milk and sugar. Most Americans drink their tea with honey or lemon, not milk.

As I have had a lifetime of tea-making, I would like to think I have perfected it into an art. Without further ado, here are my tips to make a fabulous cup of British style tea.

Pick a Quality Tea: This is the most important key to making a good tea. After all it is what you are going to be brewing and drinking. We prefer Twinings Tea. They have been selling tea since 1706, what they don’t know about tea is not worth knowing. They offer many types of teas, that come as loose leaf or in a tea bag. No matter the brand you chose, make sure it is a quality British tea.

Choose The Type of Tea Leaf You want: Now that you have a quality tea picked out, you  must brew it according to the tea, loose leaf verses tea bag. For loose leaf tea, you will need a strainer or a tea ball. They can be found almost anywhere. They are filled with the loose leaf tea and dropped into the mug to brew. Tea bags can simply be put into a mug.

A Good Boil:  Before you boil water for tea, make sure to use new water, pour out any water that has been sitting in the tea kettle.  The old water can make tea taste bitter. To get the perfect cup of tea, the water must be very hot. The tea needs some time to brew. While the tea is brewing the water will certainly cool down. If your water is tepid, it will be cold by the time your tea is brewed. You can even fill your tea cup with hot water from the tap to warm the cup.

Give it Time: Once you have poured your steaming hot water into your teacup, drop in your loose leaf tea ball. For a tea bag, I recommend placing it in the teacup before pouring in the water. No matter what method you choose, you must allow the tea to brew before you and anything to it. Follow the directions on the package. It usually takes anywhere from 2 to 5 minutes.

The Perfect Color: When adding milk to milk to your tea, you want to have it come out as a warm tan color. Before you add your milk, make sure to take out the tea ball or tea bag. Add just a bit of milk about 2-3 teaspoons per 8-oz. cup of tea.  Then add sugar to taste.

If  You are Making a Pot of Tea: Make sure to have a good quality tea, and boiling hot water. I prefer loose leaf tea for making a pot of tea. The general rule is one teaspoon per person drinking from the pot, plus an additional teaspoon for the pot. Tea in the pot generally has to brew a bit longer but is well worth it. Make sure to use a tea leaf catcher to catch the leaves when pouring the tea from the pot. I prefer the models that sit on top of the tea cup.

Have the Proper Tea Tools: Just as important as good tea, having the proper tools to make the perfect cup of tea is equally important. Every kitchen should have the following; a well made tea kettle to boil water, an air tight container for the tea, a nice deep teacup, a teapot with a creamer and sugar bowl, a tea strainer, a tea ball to steep loose leaf tea. I think nice tea set is an essential  for every kitchen, it is a wonderful thing to pull out when you feel like having a nice pot of tea for yourself or to enjoy with company.

I probably drink ten times my weight in tea during a single year. I love how it can wake you up in the morning, and calm you at night. Tea has a way of warming you up during a cold, drizzly afternoon like nothing else. I think I will go make a cup right now.

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There’s still 72 hours left to get The World of Tea – our exclusive tribute to the afternoon cuppa. Click here to buy now.

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The Remainder Sale Has Returned!

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The Anglotees Remainder Sales Has Returned! It’s a slow week so it’s time to clear out our leftover t-shirt inventory. It’s been awhile since we’ve done this so we have over 10 previous designs on offer in various sizes. As we have these on hand, they ship within 24 hours. Some of the designs available: Britain Rocks!, God Save the Tea, London Calling, British Telly, Mind the Gap, Love London and many more. You need to be fast – previously when we have done this, all the shirts are gone by the end of the day – so don’t delay! Details here: http://bit.ly/1o8YRjL

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Great British Music – Top Ten Bands and Songs of the British Invasion In Honor of Britain Rocks! Over at Anglotees

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Editor’s Note: This article was originally written by John Rabon over on Anglotopia and we’re republishing it here.

The 60s were a transformative time in Britain and the States, from the Space Race to beginning of Doctor Who. One of the biggest cultural changes was the British Invasion of bands from the United Kingdom to the United States. Influenced by the States’ own Jimi Hendrix, Muddy Waters, B.B. King, Buddy Holly, Elvis, and other musicians, a new era of British Rock n’ Roll exploded over the isles and became so popular, their homeland couldn’t contain them. Many of these bands play on today, either together or as solo acts. Everyone on this list is in the Rock n’ Roll Hall of Fame, and while this list is only my opinion, here are some of the best artists and their best songs from this time.

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In honor of our special reprint run of Britain Rocks 2015 here at Anglotees.com, here is our pick of the top ten bands of the British invasion along with our favorite song for each.

10. The Small Faces – “Tin Soldier”

Founded in 1965 and splitting for the first time in 1969, The Small Faces were one of the most famous mod groups of the period. “Tin Soldier” was released in 1967 at the height of their popularity, and while songs like “Itchycoo Park”, “Lazy Sunday”, and “All or Nothing”, did better in the charts, this song, in my opinion, is the one that rocks out the most. “Lazy Sunday” can be found on the soundtrack for “The Boat that Rocked/Pirate Radio”.

9. The Animals – “The House of the Rising Sun”

Originally a rhythm and blues group, The Animals formed when deep-voiced singer Eric Burdon joined in 1963. Their second single, “House of the Rising Sun”, was their first big hit, becoming incredibly popular on both sides of the Atlantic. The traditional folk song tells the story of a young man whose life goes to ruin in the gambling houses of New Orleans. Though it was recorded several times before, The Animals’ cover is the most successful commercial version.

8. The Hollies – “Bus Stop”

Formed in 1962 in Manchester, The Hollies are one of the few groups from the 60s that never split up. Throughout the decade, they spent 231 weeks on the UK charts, the 9th most of any British band. Despite their success, their first hit in the US didn’t happen until 1966 with “Bus Stop”. The song was written by Graham Gouldman, responsible for another hit further down this list.

7. Dusty Springfield – “You Don’t Have to Say You Love Me”

Born Mary Isobel Catherine Bernadette O’Brien in 1939, she began her singing career in 1958 and went solo in 1963. “You Don’t Have to Say You Love Me” was her top hit, first released in 1966. The melody was based on an Italian song, “Io Che Non Vivo (senza te)” – “I, who can’t live (without you)”, then given English lyrics by Vicki Wickham and Simon Napier-Bell, both of whom lacked much songwriting experience at that point. It reached no. 1 in the UK and no. 4 in the US, and like many songs on this list, was featured in the 2009 film “The Boat that Rocked/Pirate Radio.”

6. The Kinks – “All Day and All of the Night”

The Kinks were formed by brothers Dave and Ray Davies in North London in 1963. Both brothers stuck with the group until the band’s retirement in 1996. Like most bands, they were influenced by American rhythm and blues, but also by British hall music, folk, and some country. Picking their best for this list was a very difficult choice, but ultimately came down to “All Day and All of the Night” for me. It has a distinctive opening riff (much like the runner-up, “You Really Got Me”). It hit no. 1 in the UK and no. 8 in the US.

5. Tom Jones – “It’s Not Unusual”

Well before Carlton Banks was nerding up the dance floor to this man’s signature hit, Tom Jones was the biggest vocalist of the 60s. Born Thomas Jones Woodward in Wales, he started with the group Tommy Scott and the Senators in 1963. Later that year, he was discovered by Gordon Mills, who became his new manager, moved the singer to London, and rebranded him as Tom Jones. His first hit, “Chills and Fever”, did not make the charts, but the follow-up, “It’s Not Unusual” more than made up for the dud. It reached no. 1 in the UK charts in 1965 and crossed the pond at no. 10 in America.

4. The Yardbirds – “For Your Love”

The Yardbirds could almost be considered a super group in that three of its guitarists were also famous either when they were with the band or as part of other groups. These men being: Jeff Beck, Jimmy Page, and Eric Clapton. Formed in 1963, their name referenced both the hobos hanging around the rail yard and jazz saxophonist Charlie “Yardbird” Parker. Clapton was still the guitarist when “For Your Love” was released in 1965, though he left soon after and was replaced by Beck. As mentioned earlier, this is the other song on the list written by Graham Gouldman, and reached no. 1 in Britain and no. 6 in the States.

3. The Who – “My Generation”

Roger Daltry, Pete Townsend, John Entwistle, and Keith Moon. These four count amongst the greatest legends in rock for their songs and antics both on and off stage. The four formed the band in 1964, out of an earlier group known as The Detours. Having already cracked the top ten of the UK charts with “I Can’t Explain”, “My Generation” hit a chord with young people in the 60s who felt their more conservative parents didn’t understand them. Daltry’s stutter in the song is inspired by the stuttering blues of John Lee Hooker. Above is their famous performance on The Smothers Brothers Comedy Hour, when one of the crew overloaded Keith’s drum kit with too much gunpowder.

2. The Rolling Stones – “(I Can’t Get No) Satisfaction”

Always seeming to come in second place, The Rolling Stones are the single-best group from the 60s still playing today, outlasting the no. 1 entry by forty-four years. The ever-changing group was formed in 1962 and seemingly always anchored by Mick Jagger, Keith Richards, Bill Wyman, and Charlie Watts. Arguably their biggest hit, “(I Can’t Get No) Satisfaction” was almost not released. According to Wyman, the vote to release the single was 3-2, with Wyman, Watts, and Brian Jones voting in favor, and Jagger and Richards voting against. Though Wood would eventually replace Wyman, the band plays on.

1. The Beatles – “I Want to Hold Your Hand”

Was there ever any doubt who would be at the top of this list? It may be clichéd, but there really isn’t much that can be said about this band that hasn’t been already. Instead, we’ll turn to the song. Paul McCartney had once said that the band members told manager Brian Epstein that they didn’t want to go to America until they had a number one record. Once released, it knocked their own “She Loves You” from the no. 1 spot in the UK charts. Later, a few American stations began to play the single and it caught on like wildfire, giving The Beatles the no. 1 record they wanted. What followed was history in the making, as the band’s landing in the States sparked the British Invasion, enabling every other artist on this list to become a hit in America.

To wrap up, I really can’t stress how awesome a film like “The Boat that Rocked” is and how much it puts the British Invasion artists on display. From The Small Faces to The Who, the film shows how pirate radio stations in the 60s helped these bands make waves that turned into a musical tsunami. If you can, I suggest finding the original cut on Blu-Ray from either the UK or Australia as that particular disc is region-free.

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For a limited time – in fact just 3 days left – get our t-shirt tribute to the British Invasion called British Rocks! 2015. The British Invasion is an iconic moment in American History when the best bands from Britain came to our shores and rocked. This shirt is dedicated to all the great British music that has crossed the pond over the years. From the Beatles and The Who to the Rolling Stones and Queen, this shirt is dedicated to them all. If there’s one thing all Anglophiles can agree on it’s truly that Britain Rocks! Available in Men’s, Women’s, V-neck, Long Sleeve, hoodie and sweatshirt until Friday Noon CST starting at $16.99. Details here.

Now, inevitably a post like this will be about what we left off the list – so to head that off – what are your favorite songs of the British Invasion? Let us know in the Facebook comments!

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How the Limited Anglotees Reprint Sale Works

You may have seen the announcement earlier this week that we were planning to launch a limited run of 3 of our most popular shirts. We took votes on what we should bring back and got a massive 1400+ votes and the message was resounding. The results matched close to what we expected so we’re excited to announce that we’re bringing back the following three designs for one week only:

  1. God Save the Tea
  2. London Calling
  3. Vintage Union Flag

These are three of our all time bestsellers so we’re glad that everyone wants us to bring them back.

They reprint run will be available for ONE WEEK. It will work the same way as our weekly shirts – we will take the orders for all three shirts for ONE WEEK and then print the orders.

Quick Questions:

Can you mix and match shirts?

Yes, you can order 1 shirt or all three in whatever types and sizes you want. The more the better!

Is the price the same?

Yes, the price is the same – starting at $16.99 for a unisex and going up from there. Please note that our prices have gone up since we offered London Calling and God Save the Tea, so the prices reflect our current pricing structure.

Is shipping more expensive if I buy more than one shirt?

No, the flat rate of $4 for shipping applies no matter how many shirts you buy.

You didn’t bring back _____ design – will it be available again?

We chose the designs based on customer voting and our own sales figures. We didn’t bring back others because we don’t think there will be demand enough to sell them profitably. We also excluded the last month’s worth of shirts from the voting as we’ve exhausted demand there. Will we still bring back old designs? Maybe. Our primary focus will be on what sells. We also plan to do another reprint sale close to the Holidays in the USA so people can buy our shirts as gifts. We will vote again when the time comes.

Are they all printed on the same color?

London Calling is printed on Dark Heather Grey – except for the V-neck 3XL and 4XL which are printed on charcoal (the only color in that size).

God Save the Tea is printed on Iris – except for the long sleeve which is Royal Blue and the V-neck 3XL and 4XL which are printed on Navy Blue (the only color in that size).

Vintage Union Flag is printed on Heather/Sports Grey across all the shirts.